The information we collect and how we use it

When you place an order via our website we need to know some of your personal and contact details. We also need details of the services you require.

We gather this information to allow us to provide the required services to you. The relevant information is then used by us, our agents and sub-contractors to provide our services and to communicate with you on any matter relating to the provision of services and in general.

[We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.]

[From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.]

[We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send an e-mail message entitled ["Remove from mailing list 1"] to [info@spanishtranlations.eu.com].]

[We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an e-mail message entitled ["Remove from mailing list 2"] to[info@spanishtranlations.eu.com].]

[We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an e-mail entitled ["Remove from mailing list 3"] to [info@spanishtranlations.eu.com].]

(NB are the square-bracketed provisions relevant or are they likely to become relevant?)

Our use of cookies and IP addresses

Cookies are small text files for storing small pieces of data on a web client (ie the web browser on a computer). A web server may store cookies in a user's browser or request the browser to transmit certain data to the web server. STB uses cookies and other data capture technology in several ways including allowing you access to the site, to place your order and to diagnose problems. Most web browsers automatically accept cookies but you may edit your browser options to block them in future.

We may also collect IP addresses for the purpose of system administration and problem diagnosis. We will not use this information other than for our own technical purposes unless we are required to do so by law.

How we protect your information

The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

(Provide details of security measures in relation to the personal data processed. For example do you use firewalls, browser certification technology, limited access, use of passwords etc?)

We also keep your information confidential.

Updating your details

If any of the information that you have provided to STB changes, for example if you change your e-mail address or name or if you wish to be removed from our database, please let us know the correct details by sending an e-mail to info@spanishtranlations.eu.com.

Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of our website and/or services will signify that you agree to any such changes.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

How to contact STB

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to info@spanishtranlations.eu.com.